Last updated: 11.23.25

At RIDES239, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or use our services.

1. Information We Collect

We may collect the following information when you use our website or services:

Name

Email address

Phone number

Billing information

Rental details

Any additional information you voluntarily provide

We also automatically collect certain technical data such as IP address, browser type, and device information.

2. How We Use Your Information

Your information may be used to:

Process and manage reservations

Communicate regarding rentals, support, or account updates

Send confirmations, reminders, alerts, or follow-ups

Improve customer service and website functionality

Comply with legal or regulatory obligations

3. SMS Communication Policy (TCR Compliant)

If you provide your phone number and consent to SMS messaging, you may receive text messages related to:

Booking confirmations

Delivery or pickup updates

Support follow-ups

Important rental notifications

Occasional promotions (only if applicable and consented)

4. Required TCR Statement

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes.

5. Sharing Your Information

We may share your information only with:

Payment processors

Service providers assisting with operations

Legal authorities if required by law

We do not share SMS consent or phone numbers for marketing.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, loss, or misuse.

7. Your Rights

You may:

Request updates or corrections to your information

Request deletion of your information (unless legally required to retain it)

Opt out of marketing emails or SMS messages at any time

8. Contact Us

For questions or concerns about this Privacy Policy:
📩 Email: [email protected]
📞 Phone: +1 (239) 210-5253